v2.0.4
The Print Shop® Deluxe
for
Windows!

This is the ReadMe file for The Print Shop Deluxe for Windows. This file provides information that was not included in the user Help. It also provides some user tips, and describes known problems and suggests possible solutions. If you experience a problem with The Print Shop Deluxe, you should read this file closely, as well as the section on Troubleshooting in the online Help. When you are finished reading this file, select Exit from the File menu.

FEATURES:
This version contains several features, including:

	Label Project - Using the Labels project in The Print Shop Deluxe and a supply of Avery labels (available at most stationery stores), you can create custom labels for numerous occasions and purposes - letters and boxes, video and audio tapes, computer disks, files and folders.  The possibilities are endless.

	Graphics - We've included over 1000 graphics on this version! 

	Ready Made Projects - Now, great looking, professionally designed signs, greeting 	cards, banners, letterhead, and calendars are provided. With professionally designed Ready Made projects, you produce great looking projects in no time at all. Ready Mades come completely designed with graphics and text in place.

	Name & Custom List - The Name List feature includes a Custom List format as well. The Name List allows you to create lists of names and addresses to merge into your projects at print time. The Custom List lets you create lists of information other than names and addresses, such as bibliographic notes, lists of movies, recipes, awards, and more.

	Photo CD - In addition to importing New Print Shop Graphics, Windows Bitmaps (BMP), Windows Metafiles (WMF), Tagged Image File Format (TIFF), and Encapsulated Postscript (EPS) files, The Print Shop Deluxe also lets you import Photo CD images (.PCD), so you can include your own pictures in your projects.

	Project Previews - When you go to save a project, you have the option of saving a preview of it. This means that when you open a file, you'll be able to scroll through your saved projects and view them before selecting one.

To learn more about these features, refer to The Print Shop Deluxe Help.

Online Help System

We have taken details from the manual and put them into the help system for The Print Shop Deluxe. Now you can access information and get in-depth help on screen instantly, without having to find the manual and search for the right page. We have also kept the Reference Manual in the box for those who like having the reference materials at your fingertips.

Using Help, you can browse topics of interest as you would a printed manual, or jump directly to a specific topic to answer your question. Help is context sensitive, which means that it knows what area of the program you are in and will give you help specific to that area.

The Help system was created using Microsoft Multimedia Viewer, and works just like all Windows Help systems. If you need help using Help, select Using Help from the Help menu within The Print Shop Deluxe.

ELECTRONIC REGISTRATION

For your convenience, you can now register your copy of The Print Shop Deluxe electronically. Registering by modem is Toll Free and easy. As a registered user you'll get:
* Notification of new versions of The Print Shop Deluxe
* Discounts on new versions of The Print Shop Deluxe
* Special offers on new products in The Print Shop family, such as new Graphics Collections and Graphics Folios
* Free technical support
* Special offers on other Broderbund products

The first time you start up the program, the Electronic Registration screen will appear, allowing you to register. If you have a modem, you can click the Register Now button which will take you to a data entry screen in which you enter your name, address, and other pertinent information. Use the Tab key to move from one field to the next as you enter information. Some business phone systems require a special number to be dialed to get an outside line. If you use one of these systems, click the Dial Out Prefix button and enter the necessary number(s). When you are done entering information, click Send.

If you wish to register your product electronically at a later time, click the button that says Remind me to register later. If you do not have a modem or don't want to register electronically, click the button that says, I am going to register by mail, and send in the postage-paid registration card in the box. 

Possible Electronic Registration Errors

If your modem is turned on and connected correctly, Electronic Registration should work the first time. Sometimes, however, when lines are busy or there are technical difficulties, you may get an error message. Below are possible error messages and their causes:

A  modem cannot be located on this system - Make sure your modem is turned on. Check your modem connections, both at the computer and the phone jack ends, and try again. If you still get this message, check your modem manual and make sure your system is configured correctly.

Dial Failed or Can't get login verification followed by the message Due to busy lines or technical difficulties, your registration did not go through - This can mean one of several things: (1) You did not enter a Dial Out Prefix and need to in order to reach an outside line; (2) Your Dial Out Prefix number is incorrect or unnecessary; (3) Receiving lines at Broderbund are busy; (4) There has been some other technical difficulty. In the cases of (1) and (2), click the Dial Out Prefix button on the message screen and correct the number. In the cases of (3) or (4), wait a couple of minutes and try again.


GENERAL QUESTIONS:

Q: Can I bypass the Select a Backdrop and Select a Layout dialogs when I want to start with a blank page and no layout?

A: Yes. Simply press the Enter key several times in rapid succession once you have selected the project type and orientation. This will bring you right to the main window with a blank page and no layout. 

Q: I want to export Print Shop Deluxe graphics to another Windows application that only accepts the BMP format, which the Graphics Exporter does not directly support. What can I do?

A: Use the Graphics Exporter to export the graphic in PCX format. Then bring the PCX file into Windows Paintbrush (Windows Paintbrush is included with every copy of Windows 3.1; it is in the Accessories program group) or, in Windows 95, bring the PCX file into Windows Paint (in the Start menu, Paint is under Accessories) and then save it as a BMP. The BMP file then can be brought into any program that supports the BMP format. 


PRINTING PROBLEMS:

9-Pin Printers: If you have a 9-pin printer, be advised that text sometimes does not format correctly. Text will sometimes extend outside of text box boundaries. This problem affects other Windows programs, and is one of the reasons that we highly recommend a 24-pin printer, inkjet, or laser printer. 

Printing to color printers: When printing a document containing color TrueType text characters to a color printer, note that at larger point sizes, the color attributes can get mapped to a different color. This is a problem with TrueType within Windows, and affects other Windows applications, too. This problem does not affect non-TrueType fonts. For example, if you are using PostScript fonts (this requires that you have installed Adobe Type Manager for Windows) in The Print Shop Deluxe, any colors that you assign to text will be maintained, regardless of size. 

Printing imported bitmaps: If you import bitmaps into your document (either New Print Shop graphics, Windows BMPs, or TIFFs) and they don't print out correctly if you flip them, it may mean that your printer driver does not support the rotation of bitmaps. If you experience this problem, try going to the Preferences dialog from the File menu and deselecting the Fast bitmap printing checkbox. This will slightly increase the time it takes to print the document, but any rotated bitmaps may now print correctly. Since this does result in longer print times, it is recommended that you keep Fast bitmap printing checked unless this is a problem. If printing bitmaps continues to be a problem, contact your printer manufacturer.

Printing at low resolutions: Many printers let you print at a variety of resolutions. For example, the HP LaserJet series can print at 300, 150, and 75 dots per inch. This is selectable from within the printer setup dialog. For best results with TrueType fonts, we recommend using the maximum resolution of your printer, especially with a laser printer. At less than 300dpi, the formatting of TrueType fonts can be less than optimum.


PRINT ALIGNMENT:

Variations in printer drivers can sometimes affect the way projects align on the page. If a project is not quite centered or you wish to alter its alignment on the page, you may do so using the Print Alignment option. Print Alignment lets you move the project up to one inch in any direction, but will not let you move the project off the page. Select Print Alignment... from the Print command under the File menu. Enter numbers from -15 to 15 in the Horizontal and Vertical alignment boxes to move your projects slightly left, right, up or down. If you want to go back to the previously saved setting, click the Revert button.


LABEL PRINTING:

When creating labels, be sure to leave plenty of white space around the edges. This will ensure that all elements will remain on the label when printed.

To ensure that your labels are formatted correctly, print them on plain paper first, then hold up to the light with a sheet of labels in front. If the labels do not line up properly, try using the Print Alignment feature to align them.


MERGE PRINTING:

If you design a project with a name merge, and the names do not print, although on screen the first record preview appears to fit in the text box, make sure that you have made the text block large enough to contain all the lines you have selected to merge.  For instance, if you have chosen to merge "All" lines and your first record has four lines and those fit on the preview but without additional room for a fifth line, the names will not print, because the fifth line has been chosen for merge, and will not fit in the text block.  Simply resize the text block to make sure it's large enough to contain all the lines you have selected to merge.


SCREEN PROBLEMS:

Imported graphics (WMFs, BMPs, TIFFs, and EPSs) in monochrome modes: If you have imported a color graphic, and are running the program in either Black and White or Grayscale mode, the imported graphics will still display in color on screen.  Only Print Shop Deluxe objects will be displayed in monochrome or gray.

Super VGA: If you have a super VGA card in your computer and have configured Windows to use it, The Print Shop Deluxe will make use of it and display in 256 colors, instead of the standard VGA's 16 colors. This results in very smooth screen display, because there is less dithering of colors.

Small text characters display as gray boxes: When text is displayed at small sizes, the program displays the characters as gray boxes, since the characters would be too small to accurately render. When this happens depends on the point size of the text and the current zoom level. Note that if you are putting text on a gray background, any characters displayed as gray boxes will not be discernible because the gray boxes will blend into the gray background. If this is the case, simply zoom in on the document until the characters render. 

Names not displaying in Select Names dialog for merge printing:  This can happen if your color scheme is set to a combination that causes the color behind the text in this dialog to be black; one standard Windows color scheme that may cause this to happen is "Ocean".  To correct this, choose another color scheme from the Colors option in the Windows Control Panel.


TEXT PROBLEMS:

Edit Text dialog typing delay: When you first start typing in the Edit Text dialog, there is a small delay from when you first start typing to when the characters appear in the edit window. This is because Windows has to first open the font file before it can put characters on the screen. Once the font is loaded, characters will appear as soon as you type them. 

Editing an existing text block: If you double-click on a text block that you have already created, the Edit Text dialog will appear with the existing text in the edit area highlighted. If you start typing at this point, all of the existing text will be deleted and replaced with what you type. If your intent is to correct a typo or to insert a word, first click with the mouse at the position where you want to edit. This will unhighlight all of the text, and position the cursor where you want to start typing. 

No italic version of a font when making a Title Block or Headline: Title Blocks and Headlines convert a font outline into a graphic object in order to be able to shape it. If there is no outline information present for a particular style variation of a font, then that style cannot be used for a headline. An example of such a font is Broadview. Clicking on Italic in the Headline dialog will not do anything, because Broadview does not have an italic outline. This applies only to headlines and the first line of Title Blocks, not regular text. The TrueType engine in Windows will emulate an italic style, if an italic outline is not present, by skewing the base style of the font.


NOTES FOR GRAPHIC/PROJECT EXPORTER:

Through our testing at Broderbund we make the following recommendations for using third-party programs to import graphics that have been exported by saving a project as another file type or by using the Graphics Exporter.  For best results, follow these guidelines when importing graphics into these products.

Adobe Illustrator - EPS without preview works for PostScript users.  For the Graphic Exporter, AI88 works great for either PS or non-PS. WMF format works well for both project and graphic exports. 

Aldus Freehand - EPS works for PostScript users.  For the Graphic Exporter, AI88 works great for either PS or non-PS. WMF format works well for both project and graphic exports. 

Aldus PageMaker - EPS works for PostScript users.  For the Graphic Exporter, AI88 works great for either PS or non-PS.  WMF format works well for both project and graphic exports. 

Aldus PhotoStyler - PCX works best but imports fairly small.

Arts & Letters - WMF format works well for both project and graphic exports. 

CorelDRAW! - For the Graphic Exporter, AI88 works fine for either PostScript or non-Postscript users.  WMF format works well for both project and graphic exports. 

Harvard Graphics - For the Graphic Exporter, CGM has the best output but many of the graphics are too complicated and will receive a "too many points" error upon importing.  When this happens, you may see spiking within the graphic and elements may be dropped.  CGM is worth trying for the quality.  WMF format works well for both project and graphic exports and is much more reliable. 

Micrografx Draw - For the Graphic Exporter, CGM has the best output but many of the graphics are too complicated and produce errors.  CGM is worth trying for the quality.  WMF format works well for both project and graphic exports and is much more reliable.

Windows PaintBrush - PCX is the only format supported and it works fine.

PaintShop Pro - PCX and TIF are both supported and work equally well.

Ventura Publisher - For the Graphic Exporter, CGM has the best output but many of the graphics are too complicated and produce errors.  CGM is worth trying for the quality. PCX large is the other format to use.

Word for Windows - EPS is recommended for users with PostScript. There is no on screen preview with either of our EPS formats.  WMF format works well for both project and graphic exports. 

ZSoft Photofinish - Both PCX and TIF work equally as well.  Exported large gives the best quality.

ZSoft Publisher's PaintBrush - Both PCX and TIF work equally as well.  Exported large gives the best quality.


Copyright © 1992-1996, Broderbund Software, Inc.

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